Ever wonder how a tech support business in Knoxville gets its start?
ZISC was founded because tech should feel simple, not stressful. Every service starts with the same goal: clear answers, honest pricing, and a patient guide who shows up.
What UTK faculty had to say
We asked our professors what they thought. Their feedback shaped everything we do at ZISC.
The focus on digital inclusion — making sure no student is left behind because of tech — is exactly the kind of approach we need more of.
Dr. Annmarie P. Davidson
Professor, UTK Department of Information Sciences
When Zach came to campus to work with our students, the one-on-one attention made all the difference. No jargon, just clear instruction.
Dr. James O. Reynolds
Associate Professor, UTK College of Education, Health, and Human Sciences
ZISC understands the volunteer spirit that runs through this community. That genuine desire to help people use tech with confidence.
Dr. Maria Santos
Director, UTK Community Engagement Office
See who the future program supports
Zachary's Innovation Solution Center works with local organizations across Knoxville to make tech more accessible for everyone.
A good tech person doesn't just fix things. They give.
Most tech support ends when the screen goes dark. We stay because Knoxville raised us that way. The FUTURE Program taught us to serve first.
A one-on-one session that actually clicked
Real words from real clients in Knoxville who found tech support that finally made sense. No jargon, no pressure.
Zach came to my house, set up my new laptop, and showed me how to back up photos. I actually understood it. That never happens with tech people.
Linda H.
Retiree, Knoxville
Our home Wi-Fi used to drop in the back office. Zach fixed it in one visit and explained everything. No upsell, just a clear solution.
David P.
Small business owner, Knoxville
Zach helped my son with his tablet settings and showed him how to organize files. Patient, clear, and my son felt proud doing it himself.
Maria S.
Parent, Knoxville
More than 10 years of community tech support experience in Knoxville
Whether you need help setting up a new device or want to make your home smarter, Zach can guide you through it — no pressure, no jargon. Call or email to schedule a time that works for you.