professional helping person at kitchen table with laptop

Your tech support team in Knoxville

One-on-one help with devices, Wi-Fi, and smart home setup. No jargon, no pressure, just clear answers and honest guidance.

Our People

Meet the one person behind every call

You talk to the same person who does the work. Straight answers, no passing you around, and tech support that actually sticks.

Zach standing in a home office with a laptop and networking equipment on the desk

Founder & Tech Consultant

Zach

Zach started ZISC to offer honest, jargon-free tech help in Knoxville. He handles every call, every setup, and every question — from smart home installs to one-on-one training sessions.

Support coordinator at a desk with a scheduling tablet and client files

Client Coordinator

Jordan Marks

Jordan makes sure every visit runs smoothly — from scheduling your appointment to following up after the job is done. She's the voice on the other end of the phone making sure you're never left guessing.

CLIENT FEEDBACK

Does tech help actually make life easier?

See what folks in Knoxville have to say after working with Zach. No fluff, just honest experiences.

Zach set up my new laptop and even showed me how to organize all my photos. He didn't rush or use big words I didn't understand. I actually feel confident using it now.

Linda H. smiling in her home office

Linda H.

Retired teacher, Knoxville

We needed our Wi-Fi to reach the back of the house. Zach showed up, explained exactly what he'd do, and had it working perfectly in about an hour. Fair price too.

Marcus J. standing in his living room

Marcus J.

Homeowner, West Knoxville

My father has limited vision, and Zach helped set up voice controls and made his tablet much easier to use. It brought him so much independence back. We're so grateful.

Rachel K. sitting at a kitchen table with a tablet

Rachel K.

Family caregiver, Knoxville

I was completely lost trying to set up my new smart thermostat. Zach walked me through it over a video call in fifteen minutes. He made it simple and didn't make me feel silly.

Tom B. smiling at his desk

Tom B.

Small business owner, Knoxville

Get a consultation that’s really a one-on-one tech walkthrough, starting with your biggest question.

No pressure, no upselling. Just a clear, patient conversation about what’s not working and how we can fix it together, in Knoxville or online.